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Hero Health (EMIS Web) Integration
Hero Health (EMIS Web) Integration

Write a private prescription for medication issued within EMIS using SignatureRx.

Updated over a week ago

Hero has partnered with SignatureRx to enable private prescribing directly from your Hero account. Relevant prescriptions are pulled directly from EMIS and sent out via Hero, enabling practices to administer prescriptions seamlessly. Patients can then collect their prescriptions from any UK pharmacy using the code they received.

What is EMIS Web and Hero Health?

EMIS Web is the UK’s #1 electronic health record, used by 4,000+ NHS and private GP practices. Hero Health is a patient engagement platform for NHS and private GP services. Hero facilitates online booking, patient communication, triage, invoicing & private electronic prescribing for EMIS Web users. Private GPs can use Hero alongside EMIS to run their private general practice service.

Who can use the EMIS Web – SignatureRx integration?

SignatureRx is made available to EMIS users through Hero’s EMIS integration. This allows medications to be issued in EMIS Web, before being sent to patients or pharmacies through SignatureRx.

How to issue a prescription in EMIS Web:

In EMIS, prescribers can issue prescriptions either within a consultation, or directly through the Medication tab within the patient record. By issuing in EMIS Web, clinicians benefit from EMIS market leading drug interaction alerts and drug database.

Step #1 – Add a drug

  • Select a drug

  • Add a dosage and quantity

  • Review alerts

  • Tick ‘Private’ if dispensing privately

  • Issue

Step #2 – Issue the prescription

  • Review and approve

  • Choose whether to Print or Store

How to send this through SignatureRx:

Once the prescription has been issued in EMIS, the medication can be retrieved and sent via SignatureRx. This can be done either via Hero’s EMIS toolbar, or within the Hero browser itself.

Step by step guide:

  • Select the ‘Rx’ option – The selected patient is automatically detected

  • Select ‘Retrieve from EMIS’

  • Select and add the issued medication

  • The prescriber enters their PIN to issue the medication

Once sent via SignatureRx, the prescription can be collected by the patient at any pharmacy across the UK by showing their code or patients can be sent their prescriptions via post.

How can I get started with Hero Health & EMIS Web?

If you want to learn more or start using Hero’s SignatureRx integration, you can contact the Hero team here. For more support, see Hero’s support guide on the SignatureRx integration here.

Gone are the days of paper prescriptions. Everything you need is sent by Hero and stored by SignatureRx. Once the prescriptions have been issued, you can subsequently invoice the patient within Hero for this and collect payment in one seamless flow.

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