We Have Marked a Prescription as Dispensed in Error

We Have Marked a Prescription as Dispensed in Error

 We Have Marked a Prescription as Dispensed in Error


If a prescription has been marked as dispensed by mistake and the patient hasn’t received their medication, they won’t be able to collect it from another pharmacy. This can happen, for example, if the prescription was prepared and later found to be out of stock.

If this occurs, please contact our support team as soon as possible. You can:
  1. Use the form on our Help Desk
  1. Or call us at 0333 355 5990
Our team will assist you in correcting the prescription so the patient can safely access their medication.

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