Issuing Private e Prescriptions on SignatureRx

Issuing Private e Prescriptions

Issuing private e-prescriptions

What are my issuance options for a prescription?

​SignatureRx supports four issuance methods. Each has a use case; choose what suits your workflow:

Method

What Happens

Ideal Use Case

Issue for Collection

Patient receives email with collection instructions; can optionally request delivery

Use when patient wants the flexibility of going to any pharmacy to collect their medication

Issue for Delivery

Signature Pharmacy fulfill the dispensing and the patient gets their medication delivered

For home delivery to patient via Signature Pharmacy

Issue to Contact

Send prescription directly to a registered pharmacy contact

When you know the dispensing pharmacy you would like the prescription sent to

Issue to Email

Prescription is emailed to the patient directly

For convenience, if the patient handles dispensing themselves

What happens when I issue a prescription for collection?

When a prescription is Issued for collection, the patient receives an email including:
  1. The Prescription ID
  2. Clinic details
  3. Step-by-step instructions for collection

Prescribers may also choose to send the Prescription ID via SMS for added convenience.

What happens when I issue an prescription to a contact?

When you issue a prescription to a contact, you’re sending it directly to a pre-set pharmacy. Before you can do this, you’ll need to add the pharmacy’s email address to your contact list. This can be done by selecting, Contacts and ‘Add New Contact’


Once added, you can simply select the pharmacy you would like to send the prescription to from the dropdown menu when issuing the prescription to contact.
After the prescription is issued, the pharmacy will receive an email notification containing:
  1. The patient’s name and date of birth
  2. The Prescription ID
  3. A link to access and dispense the prescription​​​​​
  4. Instructions to mark it as dispensed once fulfilled
  5. Your clinic and prescriber contact details
Selecting Dispense prescription, will take the pharmacy to the SignatureRx portal where they will be able to retrieve and access the electronically signed prescription and subsequently dispense. They can then mark the prescription as dispensed.



What happens when I issue a prescription to an email?

Issuing a prescription to email follows the same steps as issuing to a contact (see above), except the prescription is sent directly to the patient’s email address rather than to a pharmacy.
This option is ideal when you’d like the patient to choose their own pharmacy or manage the dispensing themselves. The email includes their Prescription ID, dispensing link, and full instructions for use.


What happens when I issue a prescription for delivery?

For a detailed walkthrough of the delivery process, check out our Delivery Journey Guide.



    • Related Articles

    • Are SignatureRx Prescriptions Compliant

      Are SignatureRx Prescriptions Compliant Yes, SignatureRx e-prescriptions are fully compliant with UK regulations. They follow the same regulatory framework used by the NHS Electronic Prescriptions Service. How SignatureRx Meets Legal Requirements ...

    • How to Track Prescriptions

      How to Track Prescriptions You can easily track the progress of your prescriptions through your SignatureRx account. Step 1: Log In and Open the Prescriptions Page Log in to your account and click Prescriptions at the top of the page. Here, you will ...

    • Printing FP10CD Prescriptions

      Printing FP10CD Prescriptions Using the SignatureRx secure online portal, you can easily manage and print FP10CD prescriptions without needing any special hardware. Everything can be done directly through your clinic or prescriber account. What You ...

    • Delivery Prescriptions – What Happens Next?

      Delivery Prescriptions – What Happens Next? What happens when I issue my prescription for delivery or my patient selects the delivery option? Our delivery option is dynamic and allows for several possible journeys, depending on how the prescription ...

    • Creating Draft Prescriptions for a Prescriber to Sign

      Creating Draft Prescriptions for a Prescriber to Sign As a staff or clinic user, you can create prescriptions on behalf of prescribers. You will not be able to sign these prescriptions yourself, but you can enter all the required details and send ...