💊 The Dispense Button Isn’t Working

The Dispense Button Isn’t Working

 The Dispense Button Isn’t Working


If you’re trying to dispense a prescription but cannot click the “Mark as dispensed” button, don’t worry—it’s usually a browser issue.

Our pharmacy dispensing page is not compatible with Internet Explorer. For the best experience, we recommend using Google Chrome or another modern web browser.

Switching browsers should solve the problem and let you dispense your prescription smoothly.


    • Related Articles

    • The Medication on My Prescription Isn’t in Stock

      The Medication on My Prescription Isn’t in Stock If you’ve tried several pharmacies and your medication isn’t in stock, you can try our online pharmacy, which may have it available. For more guidance, check out our article on requesting medication ...

    • How to Dispense a Prescription

      How to Dispense a Prescription SignatureRx allows doctors to issue secure private electronic prescriptions that follow The Human Medicine Regulation 2012. As a pharmacy, you can dispense these prescriptions through our dedicated Dispense Prescription ...

    • I marked a Prescription as dispensed, but haven’t downloaded the Dispensing Token

      I marked a Prescription as dispensed, but haven’t downloaded the Dispensing Token The legal version of your prescription is the electronic record available on our pharmacy portal. The dispensing token helps pharmacies dispense medication and can also ...

    • Can I Dispense a Prescription in Northern Ireland, Scotland, or Wales?

      Can I Dispense a Prescription in Northern Ireland, Scotland, or Wales? Yes! SignatureRx private e-prescriptions comply with The Human Medicines Regulations 2012, which apply across the entire UK, including Northern Ireland, Scotland, and Wales. This ...

    • I Haven’t Received a Prescription ID

      I Haven’t Received a Prescription ID Once your GP or prescriber enters a prescription through SignatureRx, you should receive your prescription ID within a few minutes. The prescription ID will be sent to you by email or SMS. If you haven’t received ...