Managing Prescribers Under Your Clinic
Managing Prescribers Under Your Clinic
This guide explains how to view all prescribers linked to your clinic account and understand their account statuses.
1. Log in to your portal via your clinic page.
2. Click "Prescribers".
3. In the “Prescribers” tab, you will see a list of all prescribers linked to your clinic.
The list will display key details for each prescriber, including their name, email address, total prescription issued, status, and integration code.
4. You can also find the total number of prescriptions issued by each prescriber.
5. You can also view the clinic status for each prescriber:
- Invitation Sent: the invite has been sent to the prescriber.
- Current Step: shows where the prescriber is in the registration or verification process.
- Active: the prescriber can issue prescriptions.
- Inactive: the prescriber cannot issue prescriptions.
6. You can also resend the clinic invite to a prescriber if they have accidentally deleted it. Click the resend icon.
7. You will also find the integration ID here, which can be used for your clinicians’ integrations. Each prescriber has their own unique integration code.
8. You can also edit the prescriber’s status by clicking this icon.
9. Select either Active or Inactive.
Active: the prescriber can issue prescriptions within your clinic.
Inactive: the prescriber cannot issue prescriptions within your clinic.
Then click “Update”.
10. You can also remove a prescriber from your clinic by clicking the trash icon.
11. A prompt will appear asking you to confirm the removal.
Click "OK" to continue.
12. A green confirmation message will appear: “Prescriber removed from your clinic successfully.”
Managing prescribers under your clinic
Overview
This article explains how to view all prescribers linked to your clinic, understand their account status, and remove a prescriber if needed.
Who does this apply to?
Clinic users managing prescriber accounts.
Key points
- The Prescribers tab lists all linked prescribers along with key details and status.
- Prescriber status can be Invitation Sent, a registration step, Active, or Inactive.
- Prescribers can be resent invites, have their status edited, or be removed from this tab.
1. What information is shown for each prescriber?
Answer: Name, email, prescriptions issued, status, and integration code.
The list displays each prescriber's name, email address, total prescriptions issued, status, and a unique integration code, which can be used for clinician integrations.
2. How do I change a prescriber's status?
Answer: Using the edit icon in the Prescribers tab.
Click the edit icon next to a prescriber, select either "Active" (can issue prescriptions) or "Inactive" (cannot issue prescriptions), then click "Update". You can also resend an invite using the resend icon if it was accidentally deleted.
3. How do I remove a prescriber from my clinic?
Answer: Click the trash icon next to their name and confirm.
In the Prescribers tab, locate the prescriber's name and click the trash icon. A prompt will ask you to confirm the removal — click "OK" to continue. A green confirmation message will appear once the prescriber has been removed.
Source links:
https://help.signaturerx.co.uk/portal/en/kb/articles/viewing-all-prescribers-under-your-clinic
https://help.signaturerx.co.uk/portal/en/kb/articles/how-to-remove-a-prescriber-from-your-clinic
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