Setting Up Your Clinic, Prescribers and Staff on SignatureRx

Setting Up Your Clinic, Prescribers and Staff

Setting Up Your Clinic, Prescribers and Staff

This guide explains how to get your clinic started on SignatureRx, how prescribers join a clinic and how staff roles are added.

How Do I Get My Clinic Set Up

Your organisation’s admin or lead clinician will need to create your clinic account on SignatureRx. During setup, you will provide:
  1. Clinic name and address
  2. Business details
  3. Invoicing information
Once the clinic is active:
  1. You can invite prescribers and staff to join
  2. You can purchase prescribing tokens
  3. You may enable auto top up to avoid running out of tokens
  1. Clinic User – How to invite a prescriber
  2. What is the difference between a clinic and prescriber account
  3. Auto Top up feature on SignatureRx

How Do I Get Set Up as a Prescriber via Invite

Your clinic admin will invite you to join the clinic as a prescriber. You will receive an email to begin your registration.

You will then complete:
  1. Personal details
  2. Identity verification
  3. Professional credentials
Next, you will set your secure PIN, which is required for authorising prescriptions.

Once your account is approved by SignatureRx:
  1. Your prescriber account becomes active
  2. You can begin issuing prescriptions
  1. Having trouble completing prescriber registration
  2. I have forgotten my secure PIN, how do I reset it

What Does It Mean to Add Prescribers Rather Than Invite a Prescriber

Some clinics conduct their own prescriber verification internally. When this option is enabled, prescribers can be added instead of invited.

In this workflow:
  1. The clinic admin selects Add New Prescriber
  2. The admin enters the prescriber’s basic details
  3. The prescriber receives an email with:
    1. A temporary password
    2. A link to complete setup
      4. The prescriber simply creates their password and sets their secure PIN
No ID checks are required in this process because the clinic handles verification internally.
This method can also be used to add users who are not prescribers.

Can I Have an Account on SignatureRx as a Non Prescriber

Yes. SignatureRx supports a clinic staff role to help manage operational tasks.

To add a staff user:
  1. Select Add a staff user
  2. The new staff member receives an email containing:
    1. Their username (the email used)
    2. A temporary password
    3. A login link
    4. Once they log in, they can begin using the platform immediately.
  1. What is a staff user

    • Related Articles

    • What Is a Staff User

      What Is a Staff User A staff user is someone who can be added to a clinic account to help manage day-to-day prescription operations. This role is useful when a clinic has multiple administrators who need access to various functions. What a Staff User ...

    • What Is the Difference Between a Clinic and Prescriber Account

      What Is the Difference Between a Clinic and Prescriber Account When you register on SignatureRx, you can choose between two types of accounts: Clinic and Prescriber. Each one has a different purpose and level of access. Clinic Account A clinic ...

    • Clinic User - How to Invite a Prescriber

      Clinic User - How to Invite a Prescriber If you manage a clinic account on SignatureRx, you can easily invite prescribers to join your clinic. Follow the steps below to send an invitation and get them set up. Step 1: Log In and Open the Prescribers ...

    • Custom Medicines Feature on SignatureRx

      Custom Medicines Feature on SignatureRx The Custom Medicines feature gives clinics and prescribers greater flexibility in selecting and managing medications. You can choose to use the standard DM+D formulary, build your own custom list, or enable ...

    • Creating Draft Prescriptions for a Prescriber to Sign

      Creating Draft Prescriptions for a Prescriber to Sign As a staff or clinic user, you can create prescriptions on behalf of prescribers. You will not be able to sign these prescriptions yourself, but you can enter all the required details and send ...